Privacy Policy

This privacy policy covers all the information, including both personal data and aggregate information, collected by Spotless Punch Limited – Betchworth House, 57-65 Station Road – Redhill – RH1 1DL- United Kingdom.

In particular, this privacy policy covers the activity of the following website:


How we collect your information

The information we collect is gathered from several sources as those we collect:

  • directly from you (e.g. through completion of forms);
  • from your visit to our website (through cookies or other technologies. For further information, see the paragraph on cookies below);
  • from our contests, sweepstakes and other promotions in which you have participated in;
  • from market researches;
  • from any e-mail you may send us;
  • from your participation in discussion forums on our website.


What information we collect

We collect some information about you such as: name, address, sex, occupation, date of birth, telephone number, e-mail address, town, country, post code, username and password and any other information you will provide us directly, through one of the channels above mentioned, or that we will extract by the aggregation of the information provided.


How we use your information

We collect your information for several uses, such as:

  • to process your registration to our website or services
  • to comply with legal, administrative or contractual obligations
  • to respond to your requests
  • for marketing or advertising activities, with your prior consent as necessary or connected with products or services similar to those you have already purchased from us
  • your data in an anonymised for business and market analysis
  • to subscribe to our mailing lists and newsletters at your request
  • to allow you, if you wish, to participate to our discussions forum
  • to allow you to enroll you in contests, sweepstakes, programs, or offers at your request
  • to send samples, premiums and freebies at your request
  • to provide us with information regarding your career or with your CV.


Why we need your information

You can visit our website even without registering or providing personal information.

However, in order to respond to your requests or to allow you to participate to our events or contests we need some of your personal information.

In other cases, your personal information, even if not necessary, can help us to improve your navigation experience or to offer you with products or offers which we believe may be of interest to you.

We may need some of your personal data in order to respond to your requests or to comply with legal requirements or contractual obligations. Such personal data may include:

  • name, date of birth, telephone number and address where we will send you samples, premiums and freebies
  • e-mail for responding to your requests or for subscribing our mailing lists and newsletters
  • e-mail and user name and password of your choice for subscribing to our website
  • information on your career or your CV.

Even if not strictly necessary, we may require further information (such as sex, occupation, etc.) if useful for the above mentioned purposes.

Providing personal data for marketing activities or market research is not necessary in order to provide you with our services.



In order to make our website work as efficiently as possible, we use cookies and other technologies. Through these technologies we might collect information about you such as: the type of browser software you use, the operating system you are running, your Internet Protocol (“IP”) address, the website you visited before our website, the pages you visit on our website, the country from which you are connecting, but no other identifiable information unless volunteered.

If you are a registered user, at your request, we may use cookies to recognize you as a registered user and facilitate your access any time you visit our website.

Cookies also allow to provide you with our e-commerce services, such as adding products to your basket and retaining the products you previously selected.

Social media functions (such as the “like” button on Facebook) use cookies which are managed by third parties. For further information, please read the paragraph on social media.

You can disable or block some or all cookies, or delete cookies that have already been set.



With your prior and express consent, we may use your personal data for marketing activities, such as sending information on our products and services which we believe may be of interest to you, via e-mail, telephone, SMS and MMS, post, and any other means. You may at any time inform us that you no longer wish your information to be used to send you marketing communications by following the “unsubscribe” hyperlink in emails we send you, or otherwise by writing to:

In any case, if you have already purchased our products or services, we may use your personal information to keep you informed via e-mail of other or similar products and services from us that may be of interest to you. Even in this case, you can opt-out any time by following the “unsubscribe” hyperlink in our e-mail or replying to our e-mail and typing “remove” in the subject.


Social Media

Our website may be integrated with social media plug-ins, such as Facebook, Twitter, Google+. Where our website contains a plug-in to a social network site, it is clearly marked.

You may interact with your social media accounts in several ways, such as: log-in to the website using your social media platforms; participating in a game or other feature; or pushing a “like” or a “share” button for a feature on our website.

Do not forget that social media are not subject to our privacy policy. When you access through a social media plug-in, your personal data are collected, used and shared directly by social media platforms and processed under their privacy policies.

We may use the information you share in order to respond to your requests.

We take no responsibility for and do not endorse or control information posted on discussion forums by our users. Anyway, if another user posts personal data or information about you, without your consent, you can report us this violation via e-mail and we will take all the proper measures in order to protect your privacy.


Parent company

We may need to pass or share the information we collect with our parent company for administrative purposes or for complying with legal requirements or contractual obligations.

If our company or its parent company should ever file for bankruptcy or have its assets sold to or merge with another entity, your information may be transferred to a non-affiliated entity.


Third parties

We do not sell, transfer, or disclose your personal data to other third parties without your prior consent.

We may disclose your information in some specific cases, such as in response to a court order or any other legal requirement; when we are required to disclose the information in response to such a legal requirement; where we have a good faith belief that there is an emergency which poses a threat to the safety of you or another person; when necessary either to protect our rights or for us to provide the service you have requested; where necessary to seek legal advice; in any other cases in order to comply with country regulations or any other privacy laws.


Transborder data flow

The information we collect will not be transferred outside the European Economic Area (EEA).


Links to other websites

Our website may contain links to third party websites. These websites should have different privacy policies. We encourage you to always check these privacy policies in order to understand your rights. We are not responsible for the privacy practices of such other websites as we have no control over them.


Your rights

You can access and review your personal data at any time in exchange for a small administration fee of up to £10, subject to your providing proof of your identity. At your request we will replace, rectify, integrate, update, amend or erase any incomplete, inaccurate or outdated data. You can also ask us to anonymize or delete your personal data if collected or processed unlawfully or if their retention is unnecessary. You may also ask us to stop processing your data if our doing so is causing, or likely to cause, substantial damage or substantial distress and our processing of it is unwarranted.

We may keep all information in an off-line form, for archival purposes or as otherwise required by country regulations or privacy laws.



We may amend this policy privacy at any time by posting a revised version on our website. Please review this privacy policy periodically, and especially before you provide any personal information. The revised version will be effective at the time we post it. In any case, your continued use of our website will then signify that you agree to such changes. We will process your personal information only for the purposes it was collected and we will not use it for different purposes without first asking for your permission.



If you want to exercise your rights or if you have problems or concerns regarding your personal data you can contact us by filling in this form or writing to:
Spotless Punch Limited – Betchworth House, 57-65 Station Road – Redhill – RH1 1DL- United Kingdom.